Travel Microfiber Towel 33x33 cm Soft Absorbent Quick Dry Face Hand Bathroom Kitchen Cleaning Towel

Delivery in Beirut 48 hours. Estimated 2-4 days elsewhere. You’ll receive tracking updates after your order is confirmed.

We currently accept Cash on Delivery (COD) for all orders across Lebanon. You can pay in cash when your order arrives.

At Adawat, your satisfaction matters to us. We aim to provide quality products and a reliable shopping experience. If you experience an issue with your order, our customer support team is here to help.

1. Exchange Policy

Exchange requests must be submitted within maximum 3 days of receiving your order.

To be eligible for an exchange:

• The product must be unused and in its original condition.
• The product must include its original packaging and accessories, where applicable.
• Proof of purchase or an order number is required.
• Exchanges are subject to product eligibility and availability.

2. Damaged, Defective or Incorrect Products

If you receive a damaged, defective or incorrect product, please contact our customer support team within 3 days of delivery.

Provide your order number and clear photos or videos showing the issue.

Our team will review your request and arrange an appropriate solution in accordance with our policy and applicable consumer rights.

3. Non-Exchangeable Products

For hygiene and safety reasons, certain products may not be eligible for exchange once opened or used, unless they are defective or applicable law requires otherwise.

4. Return & Refund Requests

Adawat does not offer refunds or cash returns for purchased products.

Eligible products may be exchanged within 3 days of receiving the order, subject to our exchange policy and conditions.

5. Delivery Fees

Any delivery or collection charges related to an exchange will be communicated to the customer before the exchange is arranged.

6. How to Request an Exchange

To request an exchange, contact Adawat Customer Support through our official WhatsApp channel or website contact page.

Please include:

• Your order number
• The product name
• The reason for the exchange
• Photos or videos

Our team will review your request and guide you through the next steps.

Currently, Adawat delivers exclusively within Lebanon. We do not offer international shipping at this time.

Reach us through the contact page or store WhatsApp/email. We typically reply within one business day.