Terms and Conditions
Welcome to Adawatco.com (hereinafter referred to as “we,” “us,” or “our”). We value our users and are happy to do business with you. Please carefully read these Terms and Conditions, as well as any further linked policies, to understand our procedures and policies.
By accessing and using this site, including merely browsing or not registering, you agree to abide by these Terms and Conditions. This agreement is effective upon acceptance. If you do not agree to these Terms and Conditions, please do not access, register with, or use this site.
We reserve the right to amend these Terms and Conditions periodically, and the latest version available on Adawatco.com will supersede all previous versions. You are encouraged to review them regularly.
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Eligibility for Membership
By using Adawatco.com and accepting our Terms and Conditions, you confirm that you are at least 18 years old or have the consent of a legal guardian.
We reserve the right to limit or withdraw access to Adawatco.com if we believe the user is underage or has breached any of these Terms.
If you are registering as a business or corporate entity, you confirm that you have the authority to bind that entity and comply with applicable laws.
Users may not register multiple accounts or use false information to create accounts on Adawatco.com.
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Your Account and Registration Obligations
By registering on Adawatco.com, you agree to:
Provide accurate and complete contact information and identification details.
Maintain the confidentiality of your account and password and accept responsibility for all activities under your account.
Notify us immediately of any unauthorized use of your account or security breaches.
Regularly update your registration data to ensure it remains accurate and up-to-date.
Never use another member’s account without their explicit permission.
We reserve the right to suspend or terminate accounts that breach these obligations or engage in false or fraudulent activity. Accounts inactive for an extended period may also be canceled at our discretion.
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Use of Adawatco.com
By using Adawatco.com, you acknowledge and agree to:
Not interfere with the operation of the site or distribute harmful content such as viruses or spam.
Not misuse the site for unauthorized commercial purposes or violate any laws, regulations, or third-party rights.
Treat any information provided by other users as confidential and use it only for transactions on the platform.
Avoid copying, reproducing, or redistributing content or designs found on Adawatco.com without our explicit permission.
Allow us to verify your identity or other information if necessary. Failure to comply may result in account suspension.
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Purchases on Adawatco
While using Adawatco.com, you agree to:
Follow our Terms of Sale, Privacy Policy, and Returns Policy.
Acknowledge that all transactions between buyers and sellers on the platform are bipartite agreements. Adawatco serves as a facilitator and is not responsible for non-performance, delays, or disputes between users.
Accept that product information, images, or prices displayed on the site may contain errors, and we are not liable for such inaccuracies. In cases where the price exceeds the stated amount at the time of purchase, we will seek your written consent before proceeding with the order.
Understand that product warranties, if available, are directly provided by suppliers, and warranty claims must be processed through the respective seller or supplier.
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Return and Refund Policies
Our return and refund policies include the following:
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Return Conditions
Returns must be requested within three (3) days of receiving the item.
Items must be in their original condition, with no signs of use or tampering.
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Refund Policy
Refunds are processed within 3 business days after receiving and verifying the returned item. Returns are accepted only for defective items or similar issues and not for cases of buyer’s remorse or change of mind. The amount will be credited back to the original payment method used at checkout. Processing times may vary depending on your bank or payment provider. Shipping fees are non-refundable unless the return is due to a defective or incorrect item.
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Refunds
Refunds for cash payments will be credited to the buyer’s Adawatco Wallet or provided in cash within a specified period, returns are accepted only for defective items or similar issues and not for cases of buyer’s remorse or change of mind.
Refunds for card payments will be processed to the original payment method and may take time depending on the bank.
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Promotional Items and Gift Cards
Promotional items are subject to specific return policies, as stated in their terms.
Gift cards are non-returnable and cannot be exchanged for cash or other gift cards.
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Exchange Policy
Exchanges are available for eligible items within 3 days of purchase. The product must be unused, in its original packaging, and accompanied by the receipt or proof of purchase. Exchanges are subject to stock availability. If the requested item is unavailable, you may opt for a store credit or refund as per our refund policy.
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Shipping Fees
If a return is due to the seller’s fault, the seller covers all shipping fees. Returns initiated after the three-day window will have associated shipping fees borne by the buyer.
For buyer-initiated returns due to personal reasons, shipping and return fees will be the buyer’s responsibility.
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Electronic Communications
By using Adawatco.com, you consent to receiving electronic communications, including emails, SMS, and notifications through the site. You can unsubscribe from promotional communications by clicking the link in the email or updating your preferences in your account settings.
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Intellectual Property
All text, graphics, logos, designs, and software on Adawatco.com are protected by copyright and trademark laws. Users may not reproduce, distribute, or modify any content on the site without explicit written permission from Adawatco.com.
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Limitation of Liabilities
To the fullest extent permitted by Lebanese law, Adawatco.com is not liable for:
Any indirect, special, or consequential damages arising from your use of the site.
Errors, delays, or interruptions in the site’s operation.
Disputes between users or third parties resulting from transactions.
Loss of data, goodwill, or profits resulting from your use of the site.
Your sole remedy for dissatisfaction with the site is to discontinue using it.
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Privacy Policy
Our collection, use, and disclosure of personal data are governed by our Privacy Policy, which is part of these Terms and Conditions. By using the site, you consent to our processing of your personal information as described in the Privacy Policy.
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Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of Lebanon. Any disputes arising from or relating to these Terms will be referred to arbitration in Beirut, in accordance with the rules of the Chamber of Commerce, Industry, and Agriculture of Beirut and Mount Lebanon. The arbitration proceedings will be conducted in English, and the decision will be final and binding.
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Amendments
We reserve the right to amend these Terms and Conditions at any time. Changes will take immediate effect once posted on the site. Continued use of the site constitutes acceptance of the amended terms.
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Contact Us
If you have questions about these Terms and Conditions, please contact us at info@Adawatco.com
